Jennifer

No. Due to the nature of the product, digital activation codes or license keys are non-refundable once the code/key is uploaded to your account, as noted on the product listing on our website.To fi...

An activation code or license key will be posted to your account within one business day (the code/key is issued by the seller with one business day turnaround).Log into your account to view your o...

We're sorry to hear you have not been receiving emails from us to your Hotmail (now Outlook), AOL Mail, or Yahoo Mail email address. Hotmail/Outlook:Microsoft recommends adding our email address (h...

Banks will usually allow refunds to process successfully regardless if a card’s been deactivated or the account’s been closed. Refunds take 3-5 business days to appear in your account. Refunds can’...

Customers often return new and refurbished items to retailers because of buyer's remorse. Before these items can be resold they are examined to ensure they works properly. Usually, returned items i...

Refurbished items have been previously returned to a retailer or manufacturer for a refund by a customer. Computers are often returned to retailers because they have been leased by corporations. Th...

Most of the products we sell are brand new with manufacturer warranties. We also find deals on refurbished products that are too good for us to pass up, so we do offer refurbished items as well. 

We realize it can be difficult to shop online for clothing, so on the majority of our apparel listings we include a sizing chart in the images section of the product listing, or dimensions in the b...

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Our customer support team would be happy to help you get in touch with the supplier for replacement parts or items. Please Contact Us with your order number so we can take care of it right away.