We've teamed up with Route to offer shipping insurance for purchases on orders placed through our website! This service covers lost, stolen, or damaged packages. This is optional to add but we highly recommend it. Visit their Route+ Claim Policies article for more information on their coverage.
After the purchase, you'll receive an email instantly with your Route ID and more helpful information.
If you need to file a claim with Route click here!
Kindly note per Route policy, you have up to 15 days to file your package as stolen after it was marked delivered.
The insurance is non-refundable once your order has shipped. For more information, you can check out https://help.route.com/hc/en-us
If you need any further assistance with this please don't hesitate to send us an email at firstname.lastname@example.org with your order information and we will instruct you of the process.